How to check your computer’s OS and architecture
On Windows, check Settings → System → About. On Mac, open About This Mac. Record the OS version and processor type of the computer that will use the printer.
Start with the computer that will print
Check the computer you are installing on, even when you are using a phone or another computer to find the download. Windows 11 runs on both x64 and ARM processors, so the Windows version alone is not enough to choose a driver.
Windows: record version and system type
Open Start → Settings → System → About. The Windows specifications section identifies the edition and version; Device specifications → System type identifies the processor architecture.
- Write down Windows 10 or Windows 11 and the version shown under Windows specifications.
- Read System type. An x64-based processor and an ARM-based processor need different driver compatibility checks.
- If the system is 32-bit, use only a download that explicitly supports that system. A 64-bit filename is not a substitute.
Mac: record the macOS version
Choose the Apple menu → About This Mac. Record the macOS name and version, and whether the machine lists an Apple chip or an Intel processor. Match the manufacturer’s release notes to the macOS version; a file labeled “Mac” does not establish support for every release.
Use these details to select a download
Select the printer model, OS version and architecture on the download page. If you also need scanning, check for scanner software. When PDrivers has no file for your selection, use the linked manufacturer page to check availability.
You can distinguish Windows 11 x64 from Windows on ARM, or state the exact macOS version.
Common questions
How do I find the right printer driver for my computer?
Match three things: the printer's complete model, the computer's OS version, and its processor architecture. On Windows, open Settings → System → About and read System type. On a Mac, check About This Mac. Select those details on the manufacturer's support page.
Is every 64-bit printer driver suitable for Windows ARM?
No. x64 and ARM64 are different architectures. An x64 installer running under emulation does not establish that its printer driver supports ARM64. Follow the manufacturer's ARM guidance or Windows Add device instructions.